Question 1

What is Setav and who is it designed for?

Accepted Answer

Setav is India's all-in-one professional storefront and client management platform built explicitly for independent service providers, freelancers, and digital creators. It enables users to deploy a beautifully branded storefront page without coding. Through a single personalized link, you can list services, sell digital products, accept immediate UPI/card payments, configure an interactive booking calendar, assign client tasks, and manage data via centralized client forms. It is ideal for nutritionists, astrologers, corporate consultants, lawyers, creative freelancers, fitness trainers, and influencers.

Question 2

Is Setav really free? What features are included in the free tier?

Accepted Answer

Yes! Setav's Basic plan is free forever and requires no credit card to begin. It provides a custom storefront link (setav.ai/yourname), unlimited links and service listings, calendar bookings, online payments, client management, and basic analytics. Independent professionals can launch, share their bio link, and start receiving client inquiries completely free of cost.

Question 3

How is Setav fundamentally different from Linktree or other link-in-bio apps?

Accepted Answer

Traditional link-in-bio tools simply host a static list of external links, leading to fragmented customer journeys. Setav acts as an end-to-end operational storefront and client management ecosystem. It provides fully integrated booking engines, localized payment options (UPI, cards, and wallets), custom client intake forms, and automated reminders that match the specific transactional needs of the Indian economy — eliminating the need to pay for 3 to 4 separate software subscriptions.

Question 4

Do I need coding or technical design skills to construct my website on Setav?

Accepted Answer

Setting up your Setav storefront is incredibly fast and built to take less than 60 seconds from your phone. Simply sign up with your active mobile number, enter your core professional details, select one of our premium design themes, and add your initial services. Your unified storefront link goes live immediately with no coding or design expertise required.

Question 5

How do I add my custom Setav link directly to my Instagram bio?

Accepted Answer

Once your storefront page is configured and live, simply copy your unique link (e.g., setav.ai/yourname) from the dashboard. Open your Instagram application, tap 'Edit Profile', navigate to the 'Links' or 'Website' input field, paste your Setav link, and save changes. Your target audience can now unlock your entire service catalog and checkout options in one single tap.

Question 6

Can I use Setav if I am just starting out with a small audience?

Accepted Answer

Absolutely. Setav welcomes independent professionals, side-hustlers, and niche creators at every stage of their business journey. You do not need an established social media following to leverage Setav's tools. The platform is designed to maximize conversions for whatever traffic you receive, transforming casual profile visitors into high-paying, committed clients.

Question 7

Is the booking calendar a separate app or built directly into Setav?

Accepted Answer

The scheduling engine is natively woven right into your storefront layout — it is not an external plug-in or separate tool. When you define your weekly availability and list your professional services within the Setav app, a clean, interactive booking calendar updates instantly on your live web page for clients to browse and secure slots.

Question 8

Does Setav send automated session reminders to my clients?

Accepted Answer

Yes. Setav's booking flow supports automatic reminders and confirmation alerts. The moment an appointment is secured, automated confirmations are triggered. Furthermore, the system pushes out automated reminders right to the client's WhatsApp, SMS, or email channels before the session occurs, which significantly cuts down on missed appointments and operational overhead.

Question 9

What happens when a client cancels or reschedules a booking?

Accepted Answer

Cancellations and refunds are handled under Setav's standard cancellation policy, which is shown to clients at checkout before they pay, so everyone is clear on the terms upfront. You can review the full policy any time on our Cancellation Policy page at setav.ai/cancellation-policy.

Question 10

How do I activate and set up secure client payment processing on Setav?

Accepted Answer

Setting up your payment setup takes less than a minute. Inside the app settings, simply provide your commercial bank account number and standard IFSC routing code. There is no need to register for separate merchant gateway accounts, coordinate API configurations, or wait days for third-party approval.

Question 11

What specific payment methods are supported for my incoming clients?

Accepted Answer

Your clients can utilize a complete suite of modern, localized Indian payment mechanics. This includes instant UPI apps (Google Pay, PhonePe, Paytm), premium credit cards, debit cards, and popular digital wallets — all processed smoothly directly on your custom storefront with zero external redirects.

Question 12

When and how do I receive settlements for earnings processed through Setav?

Accepted Answer

Setav coordinates a reliable monthly payout schedule. All accumulated transaction earnings are aggregated and directly settled into your linked bank account by the 5th working day of the subsequent calendar month (for instance, all client payments captured in May are systematically disbursed by the 5th business day of June).

Question 13

Does Setav charge a commission or transaction fee on client bookings?

Accepted Answer

No — Setav charges zero platform commission on either plan, so you keep 100% of what you earn. Building your page, sharing links, taking bookings, and accepting payments are all included free on the Basic plan. The Go Pro plan adds your own branded website and domain, traffic & revenue insights, and priority client support; to move to Go Pro, simply get in touch with our sales team.

Question 14

Can I take upfront advance payments for consultations, or accept payments without bookings?

Accepted Answer

Yes. To protect independent consultants from unpaid work and lost slots, Setav's booking architecture links payment authorization directly with scheduling. Clients select an available time window, complete their payment via the integrated checkout, and the calendar booking is only locked and confirmed once successful transaction authorization is achieved.

Question 15

Can I connect and use my own personal custom domain with Setav?

Accepted Answer

Yes. On the Basic (free) plan your storefront lives at your Setav link (setav.ai/yourname). When you move to Go Pro, you can connect your own custom domain (such as www.yourbrand.com) for a fully branded experience, while still using all of Setav's operational tools underneath.

Question 16

Can I fully customize the visual look, themes, and design style of my storefront?

Accepted Answer

Setav provides absolute creative control. You can pick from an array of professionally designed themes or extensively customize specific style parameters — including custom brand color palettes, distinctive button structures, background imagery, and font options — ensuring your storefront completely matches your unique brand identity.

Question 17

Will my custom storefront webpage show up organically in Google search results?

Accepted Answer

Yes. All Setav storefront pages are built to be search-engine friendly and are automatically indexed by Google. On the Go Pro plan, you can also customize your page's metadata — including your target page title and meta description — to fine-tune your organic discovery and visibility on Google.

Question 18

Is it possible to migrate smoothly from another link-in-bio tool?

Accepted Answer

Moving from alternative tools is entirely frictionless. You can easily replicate your existing links, portfolio assets, and service descriptions onto our platform within minutes, immediately upgrading your standard bio link list into a robust, high-converting professional storefront.

Question 19

What are Forms and Tasks, and how do they differ from a standard booking event?

Accepted Answer

Client Intake Forms enable you to collect critical background parameters from a client either prior to or alongside a booking event (such as health histories for nutritionists or birth details for astrologers). Tasks allow you to assign clear, actionable milestones to clients between active sessions to keep them engaged, accountable, and progressing.

Question 20

What is a Shared Space, and how does it optimize client management?

Accepted Answer

A Shared Space is a private, unified digital workspace automatically created for you and each individual client. It serves as a single source of truth that aggregates the entire history of your interaction — including historical bookings, active tasks, form responses, notes, and shared documents — eliminating the need for messy, unorganized message threads on other apps.

Question 21

Does each active client get their own private, secure Shared Space workspace?

Accepted Answer

Yes, data security and confidentiality are central to our design. Every Shared Space is strictly private and secure. The data, shared documents, notes, and task progress charts tracked within a specific client's workspace are visible exclusively to you and that individual client.

Question 22

Can I reuse custom forms, templates, and checklists across multiple clients?

Accepted Answer

Absolutely. You can build structural intake forms or check-in templates once and save them as master templates. These can be instantly deployed across any number of clients or attached to specific service checkouts, saving you hours of repetitive administration.

Question 23

Do I need to purchase a separate third-party CRM tool to manage my client history?

Accepted Answer

No — the native toolset functions as a robust, specialized client management system. By consolidating storefront capabilities, booking engines, secure payments, custom forms, and client tracking in one place, Setav completely replaces the need for a separate third-party CRM subscription.

Question 24

Can I manage my entire storefront, bookings, and payments from my smartphone?

Accepted Answer

Yes, Setav is a mobile-first platform. You can comfortably monitor and manage your entire business ecosystem entirely from your smartphone. The dedicated Setav mobile app is fully available for download on both the Google Play Store (Android) and the Apple App Store (iOS).

Question 25

What metrics does Setav's built-in analytics dashboard track?

Accepted Answer

Setav shows you how your storefront is performing in real time. The Basic plan includes core analytics like storefront profile views, link click-through rates, and service card engagement. Go Pro adds deeper traffic and revenue insights — including historical booking volumes and granular earnings performance — so you can see exactly what's converting.

Question 26

Do I need to install tracking codes or connect external analytics tools?

Accepted Answer

No technical setup is required. The analytical engine goes live and starts monitoring engagement metrics the exact second your storefront link is created, allowing you to track performance from day one without installing complex tracking scripts.

Question 27

What customer support channels are available, and is local language support offered?

Accepted Answer

Setav provides dedicated, high-quality customer care in English. You can easily reach our team by tapping the 'Contact Support' channel inside your mobile dashboard, or by emailing us directly at support@setav.ai for swift assistance.

Frequently Asked Questions

Everything you need to know about Setav — India's premiere professional storefront and client management app. Find answers on automated bookings, instant UPI payments, custom domains, analytics, and collaborative client workspaces.

Popular Questions

What is Setav and who is it for?

Is Setav really free?

How does the booking calendar work?

Does Setav charge a commission?

How do I add Setav to my Instagram bio?

Can I manage everything from my phone?

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General & Onboarding

Booking & Calendar

Payments & Fees

Domains & Branding

Tasks, Forms & CRM

Mobile App & Support

General & Onboarding · 6 questions

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